Build Your Own Custom WhatsApp Workflows with FAB CRM

Create personalized, automated WhatsApp workflows with FAB CRM’s visual builder. No coding needed. Engage customers at scale with real-time triggers and CRM integration.

Phone
FAB Builder
FAB STUDIO

Develop Web & Mobile Apps, With Generative AI

Create custom apps in minutes without any technical expertise.

AI Assistance
100s of Pre-Built Templates
Get Full Access to Source Code
Explore Low Code Platform
Analytics
ANALYTICS

Track and Optimize User Journeys

Gain valuable insights into user behavior and ensure every touchpoint is seamless.

In-App Tracking
Preview User Journey
Multi-Channel Analytics & Reporting
See How You Track Your Customers
FAB PRODUCT

Power Up with the Complete Suite

Build, analyze, engage, and personalize all from one powerful platform.

Powerful platform for building, analyzing, engaging, and personalizing
Customer Experience
CUSTOMER EXPERIENCE

Support That Scales with Your Business

Deliver exceptional customer experiences with lead management, omni-channel communication, and automated workflows.

Omni-Channel Communications
Multi-Sources Lead Management
Customer Segmentation & Funnels
Try Customer Support Tool for Free
Page Pilot
PAGE PILOT

Personalize Every Interaction

Create tailored experiences with tooltips, banners, and in-app guides, and many more to improve engagement

Engage Customers
Simplify Customer Journey
Nudges for retention and information
Engage Customers in Your App for Free

FAQ

Frequently Asked Questions

What is the WhatsApp Workflow Builder in FAB CRM?

The WhatsApp Workflow Builder is a visual tool inside FAB CRM that lets you create automated messaging flows on WhatsApp—without any coding. You can set triggers, conditions, and responses to automate communication across your sales, marketing, and support processes.

Do I need technical knowledge to build a WhatsApp workflow?

No. FAB CRM’s builder is designed for non-technical users. With its drag-and-drop interface, anyone on your team can build automated flows quickly and easily—no programming required.

What kind of messages can I send through these workflows?

You can send welcome messages, lead qualification questions, reminders, appointment confirmations, abandoned cart alerts, customer support updates, and more. You can also include images, buttons, quick replies, and dynamic personalization.

Can I personalize messages for each user?

Yes. FAB CRM pulls customer data from your CRM records to personalize messages with fields like name, email, purchase history, and custom attributes.

Can I trigger WhatsApp workflows based on user actions?

Absolutely. You can set workflows to start based on form submissions, link clicks, chat replies, new lead entries, CRM deal stages, and other behavior-based events.

How do I track the performance of my WhatsApp workflows?

You can monitor open rates, click-throughs, responses, and engagement in real time through FAB CRM's analytics dashboard. This helps you refine and improve your workflows continuously.

chat-icon

Looking for Expert Guidance

Our customers start generating 3x revenue with our platform.

Possibilities that come with FAB Builder products