Accelerate Your Growth with the WhatsApp Business API Solution

Boost engagement and streamline communication for faster growth with our optimized WhatsApp Business API.

Accelerate Your Growth with the WhatsApp Business API Solution

More reasons to choose

Our tools work seamlessly together to provide an integrated solution for
your business needs.

What Makes the Us Stand Out

Our tools work seamlessly together to provide an integrated solution for your business needs.

Upgrade your customer support with WhatsApp automation!
WHATSAPP

Upgrade your customer support with WhatsApp automation!

Always Be There for Your Customers: Instantly reply to their questions with automated, thoughtful responses.
Connect Faster: Speed up your interactions and keep your customers engaged and happy.
Empower Your Team: Help your agents work smarter, not harder, and boost their productivity by 40%.
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Turn Every Website Visitor into a Valuable Opportunity
WEBFORM

Turn Every Website Visitor into a Valuable Opportunity

Capture Every Opportunity: Turn every website visitor into a connection with the CS platform and never miss an opportunity.
Effortlessly Add Web Forms: Capture essential visitor details by seamlessly integrating web forms into your site.
Convert Visitors Instantly: Seamlessly turn visitors into leads, contacts, or support cases, keeping you connected with every potential client.
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Customized Segmentation 
SEGMENT

Customized Segmentation 

Create Segments : Easily create dynamic segments to tailor your communication and better connect with your audience.
Broadcast with Impact: Reach your audience effectively with targeted WhatsApp messages that drive high response rates.
Personalize and Organize: Tag and categorize your contacts, so you can send tailored messages and connect with the right people at the right time.
Build Relationships: Regularly engage with your audience on WhatsApp to foster strong connections that lead to future sales.
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SELF HOSTED

Get the best self-hosted customer experience management tool today!

Enjoy full control and keep everything secure in your own space, on your own terms.

Discover the Full Range of Benefits

Self-Hosting

Take full control with self-hosting, ensuring your data remains secure and managed entirely on your terms.

Secure Messaging

Communicate with confidence through our secure messaging feature, protecting your conversations and data.

2-Factor Authentication

Enhance your security with 2-factor authentication, adding an extra layer of protection to your account.

Broadcast

Reach your audience effectively with our broadcast feature, ensuring your message gets to the right people at the right time.

Grouping

Organize your contacts effortlessly with grouping, making it easier to manage and target specific audiences.

Dynamic Segmentation

Tailor your communications with dynamic segmentation, allowing for personalized and effective customer engagement.

Variables

Customize your messages using variables to address each customer individually and enhance their experience.

Multiple Channels in One

Streamline your communication by managing multiple channels from a single platform, improving efficiency and consistency.

Tagging

Simplify organization with tagging, allowing you to easily categorize and track interactions and data.

Buy Once

Enjoy the benefit of a one-time purchase with our tool, eliminating recurring fees and providing lasting value.

Analytics

Gain valuable insights with advanced analytics, helping you understand customer behavior and optimize your strategies.

IndiaMART Leads Management

Easily capture, track, and respond to IndiaMart leads. Automate follow-ups, manage orders, and boost conversions effortlessly.

SELF HOSTED

How We Support Agencies, Local Marketers, and Entrepreneurs Like You

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Here’s How Our Tool Makes Your Life Easier

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INTEGRATION

We Gain the Expertise for Integrating 3rd Party Products

FAQ

Frequently Asked Questions

What is FAB Builder's Customer Experience (CRM) platform?

FAB CRM is a unified customer engagement solution that combines lead management, multi-channel communication, and automation workflows to support teams across WhatsApp, email, SMS, and live chat—all from a single centralized platform.

How does FAB CRM help manage leads efficiently?

You can import bulk leads, segment them based on behavior or traits, assign them to team members, and visualize pipelines using a sales funnel interface—ensuring no lead falls through the cracks.

Can I send targeted campaigns using FAB CRM?

Yes. Build custom segments and send broadcast or automated campaigns via WhatsApp, email, and SMS with single-click messaging and personalization using variables.

Which communication channels are supported by FAB CRM?

FAB CRM natively connects WhatsApp Business API, live chat (embedded in apps), email, social messaging, and SMS—enabling seamless omni-channel customer communication.

What analytics and reporting capabilities does FAB CRM include?

Live dashboards offer insights into team performance, lead conversions, campaign effectiveness, and response times—helping you drive efficiency and optimize workflows.

Can teams collaborate within the FAB CRM platform?

Yes. You can invite team members, assign leads, track engagement, and monitor each stage of the sales funnel collaboratively.

Does the platform offer workflow automation?

Absolutely. FAB CRM enables no-code automation for capturing leads, sending follow-ups, triggering messages based on behavior or time, and scheduling campaigns.

Is FAB CRM scalable for startups and enterprises?

Yes. FAB CRM supports businesses of all sizes—from solo founders to large enterprises—with flexible pricing, multi-user workflows, and custom automations.

How secure is the communication handled by FAB CRM?

The system supports self-hosting, two-factor authentication, and secure messaging, ensuring customer data is protected while offering full control.

INSIGHTS & INNOVATION

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