In an increasingly digital world, reaching customers at the right time, through the right channel, and with the right message is more important than ever. Businesses today are not just looking for communication tools—they’re looking for intelligent, multi-channel platforms that simplify, scale, and personalize how they engage with users.
FAB Builder was created to address that exact need.
With FAB Builder’s robust broadcast messaging features, businesses can now send personalized messages to thousands of users across channels like WhatsApp, SMS, SMTP Email, Telegram, in-app notifications, and more—all from one centralized platform. Whether your goal is marketing, customer engagement, transactional messaging, or customer support, FAB Builder offers a seamless, scalable solution.
In this detailed guide, we’ll explore how FAB Builder empowers your team to execute bulk messaging campaigns in just a few easy steps—and why it’s one of the smartest tools your business can invest in today.
What Is FAB Builder’s Broadcast Feature?
The Broadcast Messaging in FAB Builder enables you to send bulk messages to selected users through various communication channels. Unlike traditional platforms where you have to juggle multiple tools for email, SMS, and other messaging formats, FAB Builder allows you to orchestrate all communications from a single interface.
Supported Channels for Broadcasting Messages:
- WhatsApp: Send broadcasts via WhatsApp Business API for personal and interactive communication.
- SMS: Quick, concise updates directly to mobile devices.
- SMTP Email: Customize and send transactional or promotional emails at scale.
- In-App Notifications: Deliver updates within your product interface to maximize real-time engagement.
- Telegram: Reach tech-savvy audiences or communities via bots and group messaging.
- Webhooks & APIs: Extend broadcast functionalities into third-party services or custom workflows.
Key Features of FAB Builder’s CRM Platform
1. Multi-Channel Outreach from a Unified Dashboard
With FAB Builder, you no longer have to use separate tools for email, SMS, and in-app communication. Manage, schedule, and track all your messages in one place.
2. Campaign Personalization
Use dynamic fields to personalize messages at scale. Customize content based on user data, preferences, or behavioral triggers to improve engagement rates.
3. Intelligent Grouping and Segmentation
Group users by behavior, demographics, tags, or product activity. This makes it easy to send targeted messages that convert.
4. Automated and Scheduled Campaigns
Schedule messages to go out at specific times or trigger them based on events such as signups, purchases, inactivity, or product usage.
5. Analytics and Reporting
Gain full visibility into your campaigns. Track delivery rates, open rates, click-throughs, conversions, and more with real-time analytics.
6. GDPR and Compliance Ready
FAB Builder is built with compliance in mind. Features like opt-ins, unsubscribe options, and secure data handling ensure that your campaigns stay compliant with privacy laws.
Use Cases: How Businesses Can Leverage FAB Builder for Broadcast Messaging
1. Promotional Campaigns
Announce sales, new product launches, limited-time offers, and seasonal discounts through email, SMS, and WhatsApp—all at once.
2. Transactional Messaging
Send order confirmations, OTPs, appointment reminders, shipping updates, and invoices via secure, reliable channels.
3. Customer Onboarding
Guide new users through product setup with a series of emails, in-app messages, and WhatsApp check-ins.
4. User Re-engagement
Win back inactive users with personalized messaging workflows across channels they’re most active on.
5. Event and Webinar Alerts
Remind registered users about upcoming webinars, training sessions, or community events through automated messaging workflows.
Step-by-Step Guide: How to Send a Broadcast Message Using FAB Builder
FAB Builder simplifies the process of reaching out to your audience in just a few steps. Here's how you can do it:
Step 1: Select Contacts from Your CRM or User Base
Begin by selecting the users you want to send messages to. FAB Builder allows you to import contacts directly, integrate with your existing CRM, or filter users based on predefined parameters like tags, actions, user behavior, or campaign interactions.
Step 2: Save Contacts as a Group
Once your contacts are selected, you can save them as a group. This is useful for creating targeted segments such as “First-time Buyers,” “Abandoned Cart Users,” “Webinar Attendees,” or “Trial Expiry Users.” Grouping simplifies campaign targeting and enables personalized messaging at scale.
Step 3: Assign a Group Name
Give your group a unique name to easily identify and manage your audience segments. A consistent naming convention helps streamline future messaging and reporting.
Step 4: Create the Group
With a single click, your group is created and saved in the system. These groups are reusable, which means you can launch future campaigns to the same audience without repeating the entire process.
Step 5: Click on the Group to Start Your Campaign
Navigate to the group you just created and start composing your message. Select your preferred communication channel from the available options.
Step 6: Compose and Send Bulk Messages Across Channels
Now comes the core part—creating your message. FAB Builder provides rich formatting options, template support, dynamic personalization (such as adding user names or custom attributes), and preview modes. Once finalized, you can either send the message instantly or schedule it for a specific time.
With your group ready, you can now compose and send messages. FAB Builder enables you to broadcast messages across a wide range of communication channels, including:
- SMTP Email: Send transactional or marketing emails with customizable templates.
- SMS: Deliver concise messages directly to mobile phones.
- WhatsApp: Reach your users where they’re most active, using automated or manual messages.
- In-App Notifications: Engage users directly within your web or mobile application.
- Telegram: Utilize Telegram bots and groups for seamless broadcasts.
- Other Integrations: Extend functionality through APIs or additional third-party channels.
This multi-channel capability ensures your messages reach users on the platforms they prefer.
Why Choose FAB Builder for Bulk Messaging?
FAB Builder isn’t just a bulk messaging tool. It’s a comprehensive customer engagement solution designed to help businesses connect with users at every stage of their journey.
Here’s what makes FAB Builder a preferred choice for businesses:
1. Multi-Channel Communication
Communicate with your audience across multiple platforms without switching between tools. Send consistent, personalized messages that increase engagement and response rates.
2. Centralized Contact Management
Manage all your customer data from one place. FAB Builder’s contact grouping, tagging, and segmentation tools allow for precise targeting.
3. Real-Time Campaign Execution
Schedule your broadcasts or send them instantly. FAB Builder supports real-time message delivery to ensure timely engagement.
4. Detailed Campaign Analytics
Monitor the performance of your campaigns with in-depth analytics. Track delivery rates, open rates, click-throughs, and user responses to optimize your communication strategy.
5. Scalable and Secure Infrastructure
Whether you're a startup or an enterprise, FAB Builder scales with your needs. It’s built to handle thousands of messages with high reliability and security compliance.
Transform Your Customer Engagement Strategy
FAB Builder empowers your business to move beyond traditional marketing emails and manual outreach. With the ability to send bulk messages across multiple platforms, businesses can create seamless, automated communication workflows that drive user retention, conversions, and long-term loyalty.
Use FAB Builder to:
- Launch product updates
- Promote offers and discounts
- Send transactional alerts
- Onboard new users with personalized messaging
- Re-engage dormant customers with custom workflows
Whether you’re a SaaS company, eCommerce business, educational platform, or enterprise brand, FAB Builder offers the flexibility to match your communication needs.
Ready to Get Started?
If you’re looking for an all-in-one solution to simplify and scale your communication efforts, FAB Builder is the platform for you. Launch Your First Broadcast Campaign Now
