### **Customer Overview**
Our **client**, a leading **online casino** operator in Europe and America, they are looking for an efficient and scalable solution to manage their diverse portfolio of games from multiple providers. They needed a robust system that could handle game uploads, provider mappings, and configurations.
### **Challenges:**
* **Manual Game Management:** The existing system required manual updates for game details, making it time-consuming and error-prone.
* **Provider Coordination:** Mapping games to the correct providers and ensuring accurate launch configurations were complex tasks.
* **Scalability Issues:** As the number of games and providers grew, the system struggled to maintain performance and organization.
* **User Experience:** The admin interface lacked intuitive design, leading to inefficiencies in game management and deployment.
### **Solution Phase 1: MVP with FAB Builder**
**Phase 1: MVP Development** Using FAB Builder, we developed a Minimum Viable Product (MVP) focusing on core functionalities:
* [ ] **Game Management:**
- Admins can upload game icons and set the order of games.
- Add and update game details including description, volatility, min-max bet size, and RTP.
* [ ] **Provider Mapping:**
- Maintain a map of games with their respective providers and aggregators.
- Fetch and apply launch configurations for each game based on the provider.
### **Solution Phase 2: Extended Admin Portal**
Expanding on the MVP, the final solution included:
* [ ] **Enhanced Game Management:**
- Comprehensive CRUD operations for game details.
- Advanced search and filtering options.
- Batch uploads for efficient management.
* [ ] **Provider and Aggregator Management:**
- Detailed CRUD operations for providers and aggregators.
- Visual representation of game-provider associations.
* [ ] **User Authentication and Roles:**
- Secure admin login and session management.
- Role-based access control for enhanced security.
* [ ] **Analytics and Reporting:**
- Detailed analytics on game performance and player engagement.
- Customizable reporting features.
* [ ] **Audit Logs:**
- Track and review changes made by admin users.
- Historical view of modifications with timestamps and user details.
* [ ] **Multilingual Support:**
- Interface and game descriptions are available in multiple languages to cater to a global audience.
* [ ] **Mobile Compatibility:**
- Responsive design ensures a seamless experience on mobile devices.
* [ ] Implementation Details
- **Entity Modeling:** Defined comprehensive models for games, providers, and aggregators.
- **Code Generation:** Utilized FAB Builder to generate the necessary code for frontend, backend, and mobile applications.
- **Integration:** Seamlessly integrated the generated code with the existing casino lobby platform.
- **Testing and Deployment:** Conducted thorough testing to ensure functionality and performance before deployment.

### **Results**
* **Increased Efficiency:** Automated game management processes reduced manual efforts and errors.
* **Scalability:** The system now supports a growing number of games and providers without performance degradation.
* **Enhanced User Experience:** Intuitive admin interface and responsive design improved overall user satisfaction.
* **Improved Analytics:** Real-time analytics and reporting provided valuable insights for strategic decisions.
* **Global Reach:** Multilingual support expanded the customer base, attracting players from different regions.
### **Customer Feedback**
"Our collaboration with **FAB Builder** has transformed our game management process. The new system is not only efficient and scalable but also user-friendly. We can now manage our games and providers with ease, and the analytics features have provided us with insights that were previously unattainable. **FAB Builder** has been a game-changer for our operations."
## Frequently Asked Questions
**1. What is the Game Management System developed in this case study?**
It is a robust platform designed for an online casino operator to manage a diverse portfolio of games from multiple providers efficiently. The system automates game uploads, provider mappings, configurations, and analytics to improve efficiency and scalability.
**2. Who was this solution built for?**
The solution was built for a leading online casino operator in Europe and America looking for an efficient way to manage and scale their game portfolio.
**3. What were the main challenges the client faced?**
The key challenges included:
* **Manual game management**, which was time-consuming and error-prone.
* **Complex provider coordination** for mapping games accurately.
* **Scalability issues** as the number of games and providers grew.
* **Inefficient admin interface**, leading to poor user experience.
**4. How did the MVP (Minimum Viable Product) address these challenges?**
The MVP focused on core functionalities like:
* Game uploads with icons and descriptions.
* Game-provider mapping and launch configuration.
* Basic CRUD operations for game details.
**5. What additional features were added to the final solution?**
The final solution expanded to include:
* **Advanced search & filtering** for easier game management.
* **Batch uploads** to streamline bulk updates.
* **User authentication & role-based access control** for security.
* **Analytics & reporting** on game performance.
* **Multilingual support** for a global audience.
* **Mobile compatibility** for seamless access across devices.
Transforming Casino Game Management with FAB Builder

Ishaan Puniani
Jun 23, 2024
